fbpx

ELD

Electronic Logging Devices - ELD

Transport Canada ELD devices to stay compliant

Compliant Canada ELD

Easy-to-use electronic logging devices highly rated by drivers, owner-operators and fleet managers.

Top-Rated Support

Never worry about ELD compliance again with a dedicated driver and fleet manager multilingual support.

Reliable Hardware

Install in minutes and connect your smartphone/tablet via USB or Bluetooth. Optional tablets w data are available.

What is an ELD?

ELD stands for electronic logging device, which is defined by Transport Canada as a certified device or technology that automatically logs the time a driver spends driving, as well as their record of duty status (RODS).

What is the Canadian ELD Mandate?

The Canadian ELD Mandate requires commercial vehicles to use an electronic logging device instead of paper logs to record hours of service (HOS) as well as RODS by the effective date of June 12, 2021. Similar to the Federal Motor Carrier Safety Administration’s (FMCSA) ELD rule in the United States, it is intended to improve safety for everyone on the road.  

Who must use an ELD?

Any commercial vehicle driver who is federally regulated will be required to use an ELD in Canada by June 12, 2021. That includes any driver who provides transportation between provinces, as they fall under federal jurisdiction. In contrast, a driver who solely operates within a single province will be under provincial jurisdiction and not required to comply with the Canadian ELD Mandate.

What are the ELD Exemptions?

Some drivers are not required to install and use electronic logging devices:

Short-Haul Exemption

Operate a commercial motor vehicle within a 160 km radius from their home terminal, as these operators are not (as of yet) required to maintain logbooks

30-Day Exemption

Operate under a short-term rental agreement that is fewer than 30 days

Pre-2000 Truck/Bus Exemption

Operate a commercial motor vehicle that was built before the year 2000, or a vehicle with an engine model built before the year 2000, as those vehicles aren’t compatible with ELD software

HOS Director Permit Exemption

Operate under a specific permit issued by a provincial or territorial HOS director

ELD Logbook App To Rely On

Stay Transport Canada compliant with easy to use/edit ELD app for drivers - Android & IOS supported.

Automate HOS

Prevent violations with automatic hours of service calculations & alerts

Manage/Edit Logs

Ensure HOS compliance with powerful electronic logbook management & editing

Manage/Edit DVIRs

Ensure vehicle safety with easy-to-create/edit electronic driver vehicle inspection reports

Get Driver Support

Resolve compliance issues faster with reliable on-road driver support

Get Driver Training

Learn how to keep accurate e-logs with HOS247 app during over-the-phone onboarding training

Maintain Compliance

Avoid costly violations by passing inspections with Transport Canada ELD

Flexible plans whether you have 1 or 500 vehicles

Intuitive Fleet Manager Portal

Automate Canadian ELD compliance, increase fleet visibility & efficiency

HOS Compliance Monitoring

View/Edit Driver Logs, Vehicle Inspections

Prevent hours of service violations, increase safety and reduce Transport Canada audit risk.

gps fleet tracking

Real-Time GPS, Location History

Increase fleet visibility and efficiency with advanced tracking telematics.

Add options as you grow when you need them

IFTA Mileage

Automate IFTA state mileage calculations, reduce human error and audit risk

Access Permissions

Manage permissions for fleet managers, compliance officers, drivers, accountants, brokers and customers

Vehicle Diagnostics

Streamline vehicle diagnostics with fault code detection and real-time notifications

Fleet Maintenance

Reduce vehicle breakdowns by scheduling preventative maintenance

Verified Canada ELD Mandate Compliance

Request a free demo​

To get started, fill out the form below. We will contact you shortly to schedule a demo.

Top-Rated Customer Support

Resolve ELD compliance issues faster with reliable driver & fleet manager support.

Multi-Channel Support 7 Days A Week

Get support when you need it the most via channels you prefer: phone, email, online chat, or self-service support center. 

Dedicated Support Manager

Get a personalized level of support for any account size. Dedicated support managers are assigned to assist you with installation, onboarding, compliance questions, troubleshooting, and more.

Multilingual Support Team

The multilingual team of ELD compliance experts makes communication easier than ever before. We speak English, Spanish, Russian, and Polish.

5/5
“Awesome app. Easy to install and use. Top notch customer service! I recommend it to everyone looking for an ELD.”

Abigail Freemantle
Schrader Co
5/5
“Great company to deal with. The support team is very responsive and competent. They provided a great deal of education for our company.”
Evgueni Stoupine
GMS Global Group
5/5
“Customer service is great. They helped me to set up everything and showed how to edit my logs. Thank you.”

Manuel Jenez
Owner-Operator
RELIABLE SOLUTION AND SUPPORT

Top-Rated by Drivers, Trusted by Fleets

Join thousands of happy drivers, owner-operators and fleet managers!

Free ELD hardware options, no monthly fee options

How Does ELD Work?

Electronic logging devices are connected to engine control modules (ECM) via various diagnostic ports and synchronized with trucks/buses, driver apps, and the fleet manager portal. HOS247 ELD hardware is proven to be reliable, can be installed in minutes, and connected to most Android/IOS smartphones and tablets via Bluetooth or USB.

While the technical standards for ELDs as published by Canada Gazette are detailed, the workings of an ELD can be summarized in the way they collect and share data, allow for logbook edits, alert drivers and record duty status. Details of each include the way an ELD:

Edits logbooks – ELDs allow drivers to edit and certify their logs. Edits must have annotations explaining the reasoning behind them.
Collects data – ELDs collect a variety of data besides HOS and RODS, including the engine power status, motion status, location, hours and miles driven, and driver and vehicle identification information.
Shares data – ELDs allow data to easily be shared with law enforcement in order to reduce confusion, improve accuracy and save time. Transport Canada requires ELDs to offer a single-step transfer process for electronic RODS during inspections.
Alerts drivers – ELDs are required to alert any driver logging into the vehicle about any unassigned driving time or of an ELD malfunction.
Provides the ability to indicate special duty status for personal usage – ELDs need to provide for not only the duty statuses listed in HOS regulations, but also for on-duty yard move and off-duty personal conveyance. Each allows for the vehicle to be driven without counting toward the driver’s allotted time when driving for personal reasons.

The HOS247 all-in-one electronic logging device (ELD) is a physical piece of hardware that connects to a vehicle’s diagnostic port (ECM). The HOS247 Electronic Logbook App is an electronic version of paper logs, which tracks driver behavior, vehicle performance hours-of-service and more.

When the HOS247 ELD is used with the HOS247 Electronic Logbook App, it tracks a driver’s driving time automatically, complying with the USDOT/FMCSA ELD Mandate that requires drivers to use them.

Drivers can use the HOS247 Electronic Logbook App to create DVIRs. The DVIRs created in the app can be accessed by fleet managers by viewing the HOS247 Portal (Dashboard).

Most likely, yes. You can make sure of this when you order your electronic logging device. The HOS247 ELD can be plugged into all standard 6-pin, 9-pin or OBDII diagnostic ports. For Mack or Volvo trucks made after 2013, HOS247 can provide special cable harnesses. For added safety, HOS247 also provides you with Y-cables to hide any cables behind the trim panel and out of the way of drivers’ legs.

Data overages aren’t a problem for users of HOS247 ELDs, as they typically use about 100 MB of data a month, making them an affordable option. Most cellular plans allow for 1-10 GB of data a month. That’s X times more data than the ELD uses.

No. Drivers can use both the HOS247 ELD and Electronic Logbook App while offline. If they need to back up data or share logs with their employer, however, they will need to connect to Wi-Fi. In order to avoid relying on public Wi-Fi or hotspots, HOS247 recommends having a cellular data plan to rely upon for regular usage.

A driver’s driving time will be automatically recorded as long as the driver connects their mobile device to the ELD via Bluetooth and the vehicle is registered in the HOS247 ELD App. A vehicle is considered to be in motion if it is traveling over 5 mph.

Yes, HOS 247 supports both. Drivers can use the app to select either Yard Move or Personal Conveyance as a special driving category. If the driver starts their route after selecting Personal Conveyance in the HOS247 App, the driving that the ELD records will be classified as Off-duty time. In contrast, if the driver starts their route after selecting Yard Move in the HOS247 app, the driving that the ELD records will be classified as On-duty time.

However, whether the Yard Move and Personal Conveyance categories are enabled for driver selection is up to the discretion of fleet managers, who can enable or disable it in the HOS247 Dashboard.

HOS 247 supports these basic HOS cycle rules:

  • USA: 60 hours in 7 days and 70 hours in 8 days
  • California: 80 hours in 8 days
  • Texas: 70 hours in 7 days
  • Canada South: 70 hours in 7 days and 120 hours in 14 days
  • Canada South Oil and Gas Cycles

HOS 247 also supports separate rules for property-carrying and passenger-carrying vehicles, where applicable. In addition, HOS 247 supports rules for carriers that use the oilfield operations exceptions under 49 CFR 395.1(d).

Yes, team driving is supported by the HOS247 ELD, but all drivers need their own HOS247 App accounts. Nonetheless, only one HOS247 ELD device is needed. The HOS247 ELD will simply record the driving time that is assigned to whoever first connects their HOS247 App to the ELD. Once they disconnect, the next driver will be able to connect using their own HOS247 app account. 

Yes, the HOS 247 Electronic Logbook App is compatible with most iPhones, iPads and Android devices. Android operating systems must be version 5.1 or later. iPhone and iPad operating systems must be version 8.0 or later. As mentioned earlier, it is possible to use such devices without access to a cellular connection, making it an affordable option for fleets with limited data, but they will need access to Wi-Fi in order to connect to the internet and synchronize with the HOS247 server.

No. For safety reasons, drivers are not able to access their logs when the vehicle is in motion and the HOS247 Electronic Logbook App is connected to the vehicle’s ELD. The screen will instead display how much driving time is left in their HOS cycle. As soon as the vehicle is stationary, however, the driver will be able to navigate the HOS247 App at will.

No. The HOS247 all-in-one ELD is easy to plug into a vehicle’s diagnostic port using the accompanying cable. The ELD device itself is placed upon the dashboard.

The HOS247 ELD and HOS247 Electronic Logbook App do not require cellular data in order to work effectively. Even while offline, the HOS247 ELD will always collect vehicle data and GPS data from the diagnostic port (ECM) of the vehicle. In addition, the ELD can still send the collected data to the driver’s HOS247 Electronic Logbook App. The data can then be synchronized and backed up to the HOS247 servers once the vehicle has left the area lacking cellular data service and the mobile device has access to cellular data or Wi-Fi.

The following items are included in the HOS247 ELD package:

  • The HOS247 ELD device (hardware) to be connected to the vehicle’s diagnostic port, along with the 6-pin, 9-pin or OBDII cable you chose when you placed your order
  • Simple installation instructions
  • A optional sticker to place on the vehicle, informing officers that the driver is using a HOS247 ELD
  • A reference card for complying with DOT regulations

The ELD records all driving time, regardless of whether the HOS247 App is connected to the HOS247 ELD Device. However, it will be classified as an Unidentified Driving Event if the driver forgets to connect the app to the ELD. The situation will be remedied when the driver is able to reconnect to the ELD via Bluetooth and is asked whether the Unidentified Driving Event was theirs. If the driver answers yes, their driving log will show that the driving time was theirs. If there is ever a time when the driver decides to reject the Unidentified Driving event, the fleet manager will be able to see it in the HOS247 Portal (Dashboard) in compliance with the current DOT rules.

Yes. The HOS247 ELD uses multiple prevention methods to prevent it from being tampered with. It also continues to record all driving time despite a driver not connecting their mobile device to the ELD over Bluetooth.

For roadside inspections, the Federal Motor Carrier Safety Administration (FMCSA) allows one of two telematics data transfer protocols: web services and email. HOS247 supports both.

Fleet managers and administrators can edit driver logs any time within the HOS247 Dashboard. Drivers can edit their logs within the HOS247 Logbook App any time within the preceding two weeks. 

If a fleet manager makes any edits to driver logs, the driver will be given the chance to use the HOS247 App to approve or reject their edits.

In the event a mistake is made, fleet managers and administrators are able to edit driver logs from the HOS 247 Dashboard. An owner-operator who wants to edit their log from a computer will need to register in the account as a fleet manager and then connect it to their driver account in order to edit their logs via computer.

User Manual​

Installation Guide

ELD Specs

HOS Guide

How Much Does ELD Cost?

Flexible pricing plans for fleets and owner-operators starting at just $17/month. Add feature options as you grow when you need them: upgrade, downgrade at any time.

Free Hardware Options

ELD devices provided at no cost with selected annual billing options

No Contract Commitment

We take customer satisfaction seriously - cancel anytime for any reason

14 Days Trial

Hassle-free 14-days return policy with a money-back guarantee

Dedicated ELD Options

Use your own tablet/smartphone or select all-in-one Dedicated ELD option

Why Switch To a Better ELD Provider?

Electronic logging devices are everywhere these days. It can be overwhelming to make the initial decision about which company to go with. However, trucking companies and owner-operators can always switch to a better option if they are unsatisfied with their current ELD provider for any number of reasons:

Get Better Customer Service

Getting in touch with customer service should not be an ordeal. Trucking companies need to be able to reach their representatives when they need them the most. After all, many truckers work around the clock so the perfect ELD service should too. When customer service suffers, it is time for companies to seek a better alternative.

Get Better User Interface

Having a Transport Canada approved ELD device is not the only thing that companies need to consider before signing up with a software company. Both fleet managers and drivers need to find an interface easy to use. This product is designed to eliminate many of the daily chores associated with organizing a trucking company. If the interface makes your daily tasks feel clunky and cumbersome, it is a sign that you need a better ELD solution.

Get Better Pricing With No Hidden Costs

When a bill for an electronic logging device usage finally arrives, the charges may be higher than anticipated. Unfortunately, pricing is not always transparent with many ELD companies. After the shock sets in, it is time to start searching for a new company that is more straightforward with the cost of doing business.

Whether you have 1 or 1000 vehicles, it is important to select the right technology partner from the start if you would like to grow your business and profits. Consider technology vendors that go above and beyond the standard ELD Mandate requirements, providing additional features that make fleet operations more efficient and successful.

Get Better Visibility w Advanced GPS Fleet Tracking

4G/LTE GPS fleet tracking technology grants you the ability to accurately track each one of your trucks in real-time. Pinpointing the location of each truck can minimize the number of phone calls that must be made to determine arrival times or to make new assignments. This feature also stores historical data so that office staff can analyze routes and monitor driver performance.

Reduce Labor Costs w IFTA Mileage Automation

Manual data entry is a thing of the past with the IFTA mileage reporting. This reduces the risk of human errors and allows companies to perform complex calculations much faster. With just one click, office managers can quickly identify the distance traveled by a jurisdiction.

Improve Operations w Dispatch Automation Technology

Sending drivers on new jobs used to require multiple phone calls while dispatchers juggled the logistics. Modern dispatch automation technologies allow fleet managers and dispatchers to assign a new job within seconds. They can quickly identify the nearest driver, spot potential traffic issues, and other pertinent details. From the convenience of the office, a dispatcher can monitor the progress along the route and determine when the assignment is completed. Dispatch services increase efficiency and allow for an even better customer service experience.

HOS247 is the clear winner when it comes to each of these categories. Our company is well-known for our outstanding customer service, our easy-to-use program, and our straightforward pricing. It is worth investigating what we could offer to your trucking company.

Request a free demo​

To get started, fill out the form below. We will contact you shortly to schedule a demo.

PROVIDER VERIFICATION steps

How to choose an ELD?

When searching for the right ELD for their fleet, Canadian carriers should first make sure the ELD:

Supports the HOS rules, including deferral of “off duty” in Canada
Is entirely committed to obtaining third-party certification
Is able to actively and effectively warn drivers in real-time when they’re running too close to their HOS limits

ELD Checklist & ELD Test Plan/Procedures

Free ELD hardware options, no monthly fee options

Canada ELD FAQ

Since Transport Canada will use a suitable third-party to certify ELDs, all the motor carrier has to do is check whether the ELD is certified. There is in contrast to the United States where carriers have to trust that the ELD provider’s self-certification compliant with FMCSA standards.

ELDs have the capability to record the date; time; GPS location; hours the engine has been running; distance driven; and information that identifies the motor carrier, vehicle and driver.

Although location data is not required to be recorded when driving a vehicle for personal reasons, the Canadian ELD Standard requires that ELDs record data at 60-minute intervals whenever the vehicle is in motion. It also must be able to record location data when the driver turns on and shuts down the engine, when the driver changes their duty status or operating jurisdiction, and when the driver indicates that they are driving the vehicle for different usage.

No. The information that an ELD records is not exact enough to identify specific street addresses. Instead, it uses latitude and longitude coordinates.

Once a commercial motor vehicle starts moving at 8 km/hour, an ELD must switch to driving status automatically. A vehicle won’t be considered as stopped until its speed hits 0 km/hour and stays there for three seconds.

No. Drivers cannot change the time that an ELD automatically records from driving time to non-driving time, and vice versa.

As long as the driver’s app is connected to the ELDs, the driver simply needs to ensure that the vehicle they are operating has an ELD that is able to produce an ELD report for the driver on-demand, going back at least 14 consecutive days.

Yes. As long as the portable device, smartphone or any other wireless device meets Transport Canada’s ELD technical specifications, it can be used — providing it is mounted in a fixed position visible from the driver’s normal position while the vehicle is in operation.

Drivers must be assigned only one ELD account.

Drivers and authorized carrier personnel can make some edits to ELD records solely to correct mistakes or add any missing information. When an edit is made, it needs to include an annotation that explains the reasoning behind the edit. It also needs to be approved by the driver. If the driver chooses not to approve the RODs, that will be noted on the ELD record as well.

Yes. The ELD must provide a way for drivers to access their ELD records within a six-month period.

The driver must allow the enforcement officer access to either the ELD’s display screen or a printout when reviewing the driver’s RODS. The driver may be required to electronically transfer an ELD output file to the officer as well.

ELDs are required to be able to produce and transfer records of the current 24-hour period as well as the previous 14 days on-demand. While the ideal transfer of data will occur via USB or Bluetooth, the ELD must at least be able to transfer the data by email.

Add options as you grow when you need them

ELD Mandate Compliance Timeline

The electronic logging device legislation has been in the works for decades. Below are a few important dates in the regulation timeline.

iphone ELD app
Initial Publication

Dec. 16, 2017

The Canadian ELD mandate was originally published by the Canadian government

Official Announcement

June 13, 2019

Transport Canada made the announcement that it would be mandating ELD use for commercial trucks as well as bus operators.

Requirement Deadline

June 12, 2021

The final electronic logs effective date for the Canadian ELD mandate is June 12, 2021. It is by this date that carriers will be required to use ELDs instead of paper logs to record HOS.

Days
Hours
Minutes
Seconds

Get started with HOS247

Reliable, well-supported ELD, GPS tracking & more

Download PDF

Fill out this form to download the PDF

REQUEST DEMO

Fill out the form below to schedule a free demo

Or Call 415-839-9977

To download pricing sheet click the button below.

Request submited successfully

Your information has been submitted. We will contact you shortly.