Frequently Asked Questions
We've compiled a list of answers to common questions.
What tracking devices are available?
HOS247 offers two types of trackers: devices that connect to the vehicle’s diagnostic (OBD) port with no professional installation, and hardwired devices that are professionally installed for a permanent, hidden setup. Both carry a built-in cellular connection and battery backup, so tracking continues even if the vehicle loses power.
Is professional installation required?
It depends on the tracker. Trackers that connect to the vehicle’s diagnostic port don’t require professional installation, while hardwired trackers require electrical knowledge and appropriate tools for installation. Professional installation is recommended.
Do the trackers need a separate data plan or internet connection?
No. Each tracker has a built-in SIM that connects to the strongest available cellular network, so it works wherever there is cellular coverage, with no separate data plan to set up.
How often does a tracker update a vehicle's location?
While a vehicle is moving, its location updates every one to two minutes, with additional updates based on vehicle events such as starting and stopping. Each vehicle also shows whether it is moving, idling, or parked.
What types of vehicles work with HOS247 trackers?
HOS247’s trackers work with any vehicle, covering the whole range from light- and medium-duty vehicles to heavy trucks, buses, and specialized equipment.
Does tracking require any input from the driver?
No. Once installed, the device records and reports the vehicle’s location on its own. Drivers do not log in, use an app, or take any action for tracking to work.
What data does a GPS tracker collect?
The tracker records vehicle location, movement, and trip history, all of which appear in the fleet manager portal.
Can past trips and routes be reviewed?
Yes. Location history in the portal shows where a vehicle has been, so past trips and routes can be reviewed at any time.
Where is the tracking information viewed?
In the HOS247 fleet manager portal, which is accessible through a web browser and gives you one place to see vehicle locations and history.
Can GPS tracking help recover a stolen vehicle?
Yes. Because a vehicle’s location is available in real time, GPS tracking can help locate and recover it if it is ever stolen.
Is there a trial, and is a long-term contract required?
HOS247 offers a 14-day trial, and no long-term contract is required, so a fleet can cancel at any time.
Can HOS247 offer more than GPS tracking?
Yes. The HOS247 fleet manager portal supports electronic logging (ELD), IFTA reporting, and CARB Clean Truck Check compliance, so a fleet can start with GPS tracking and add what it needs over time.

