Order Status

Order Confirmation

When an item from your order has been shipped, we will send you a shipping confirmation email which will include the tracking number for the parcel, along with Portal login credentials and step-by-step installation instructions. 

Edit or Cancel Your Order

In order to change or cancel your order call or email us, using our Contact Us page.

If you are unable to cancel your order, and you wish to return your package, please visit our Returns page for complete instructions on the different ways to make a return. 

If you have additional order questions, please don’t hesitate to contact us.


Fill out the form to find the right options for your needs

Or Call 650-405-3372

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