An efficient electronic logging system is essential for any trucking business to thrive. As per the elog mandate, commercial vehicles require this equipment, and with hundreds of options on the market, it can be difficult to choose a trustworthy one. At HOS247, we often receive clients that were not satisfied with their provider’s service or ELD solutions app.
Do you have any questions? Talk to ELD Advisor: 650-405-3372 or Request Callback
Potential ELD Solution Issues
If your trucking company is experiencing the following issues, it might be time to switch to a better elog provider.
Unreliable Support
Reaching a support representative of an elog provider can be a frustrating affair. Drivers and fleet owners often complain about the challenges of contacting technical support. Even when they manage to get through, the technical support staff is sometimes not very helpful or knowledgeable.
Adequate and accessible support can help trucking companies, drivers, and fleet owners rely on elog providers so drivers can focus on the road ahead and ensure on-time delivery. If a trucking company struggles with this issue, it is probably time to look for a better logbook.
Lack of User-Friendly Interface
The ELD solutions app should be user-friendly, so even drivers and operators who are not so tech-savvy can easily use the driver log app on iPhone or Android devices (whichever they prefer). If drivers spend too much time figuring out how to manage their logs, it is probably time to find a better ELD mobile app.
Viewing, managing, and certifying RODS should not take more than a few clicks. Transferring HOS reports to safety officials during a roadside inspection should also be simple and fast to avoid compliance issues.
Drivers Are Not Satisfied
Drivers are an essential part of the trucking industry, and they must have the right tools to do their job. The ELD solutions app must be convenient for them; otherwise, they are less likely to use it properly. If drivers complain about the logging system, switching to a driver-centric solution might be necessary.
Hidden Costs
Some providers are not very transparent when it comes to pricing. While marketed as ultra-affordable, elog solutions sometimes come with extra fees for data packages, device installation, training, activation, and integration. Therefore, trucking companies must switch to an electronic logbook with a price tag customizable to the trucking company’s needs.
Removal from the FMCSA List
Trucking companies must use an electronic logging system that is self-certified by the manufacturer and registered with the FMCSA. The Authority does not verify compliance, so providers can be taken off the list if complaints mount up and the system is shown not to fulfill all requirements. When this happens, trucking companies have eight days to switch to a registered system with a DOT hours of service app.
HOS247 Offers a Top-Rated ELD Mobile App
At HOS247, we focus on offering our clients reliable electronic logbooks. Our app is top-rated on the Apple App Store and Google Play by satisfied drivers and fleet managers. With impeccable customer support and flawless integration, we strive to be strategic partners for the trucking companies we work with. Our clients’ reviews are a testament to how much our users appreciate the ease of our ELD solutions app.
Additional Benefits of HOS247 Electronic Logbooks
Apart from dependability and compliance, HOS247 offers many benefits for carriers and owner-operators, including:
- Top-rated customer support in four languages (English, Polish, Russian, and Spanish) seven days a week.
- Fleet maintenance features include DVIRs, fault code detection, and preventative maintenance reminders to keep your vehicles in top shape.
- GPS fleet tracking allows full visibility of the fleet in real-time to optimize dispatch, provide better customer service, and increase safety.
- IFTA mileage calculations facilitate tax reporting and lower the risk of errors and, thus, being audited by the FMCSA.
- Idle reporting allows fleet monitors to monitor this behavior and correct it to save on fuel and extend vehicles’ lifespan.
- No contracts are required. Our satisfied customers stay because of the reliability and confidence HOS247 has to offer and not because of lock-in periods.
- Two-week trials are offered to interested clients. Try HOS247 digital logbooks for 14 days and get a free refund if you do not like our product.
HOS247 provides dependable hardware and stable connectivity for accurate data recollection. Our ELD mobile app is available for both Android and iOS devices, so drivers can choose the device they are most comfortable with. The plans offered by HOS247 are customizable to the client’s needs. Trucking companies and owner-operators can request a free demo to experience the dependability and user-friendliness of our solution.
Avoid Expensive Violations with HOS247 Logbooks
Our intuitive technology complies with Federal Motor Carrier Safety Administration standards. We can help trucking companies and drivers avoid costly fines and penalties while increasing productivity. For example, FMCSA forbids drivers from getting behind the wheel after completing 14 hours of continuous driving. If the driver has completed 14 hours, the ELD solution app will alert the driver about the possible violation.
Similarly, fleet managers can keep tabs on drivers’ weekly working hours, which should not exceed 70 hours in a week as per FMCSA’s regulations. Authorities consider discrepancies in driver’s records a violation; HOS247 digital log book automatically records data and creates error-free reports.
Do you have any questions? Talk to ELD Advisor: 650-405-3372 or Request Callback
Can ELD Records Be Edited?
Electronic logbook records can be edited in specific circumstances to make necessary corrections. However, the original data is not overwritten, and, according to section 49 CFR 395.30 (c)(2), all edits to the original record must have an annotation to explain the reason for editing the entry. Drivers and fleet must comply with the FMCSA directive to avoid compliance issues.
It is essential to know that driving time can never be edited since it is recorded directly from the vehicle’s engine. Edits can be made when information is missing or when something needs clarifying. For instance, if a driver begins a shift with non-driving tasks and forgets to log them, the “off-duty” time can be changed to “on-duty not driving time”. Or, if a driver is “on-duty” and takes a lunch break without changing the status, the log edit will help correct this genuine mistake. If the carrier requests the edit, the driver must confirm it and resubmit their recertified RODS.
Are Elog Apps FMCSA Compliant?
An ELD solutions app is FMCSA compliant only when it is connected to a hardware piece that automatically records hours of service from the engine of the vehicle. An elog mobile phone app is not capable of carrying out this task on its own; it only displays the information the hardware collects. Therefore, to be compliant, a mobile app has to be used by truckers as part of an electronic logging system that is registered with the FMCSA.
HOS247 Logbooks Meet All FMCSA Requirements
HOS247 logbooks meet all FMCSA protocols making us the leaders in offering flexible plans with our ELD solutions app and high-quality hardware. Our company complies with government rules and supports HOS rules and exemptions to avoid fines and penalties.
Trucking company owners, fleet managers, and operator-owners looking for a better ELD solutions app can avail of our free demo. Likewise, our 14-day trial allows companies and drivers to learn how HOS247 offers reliable, trustworthy, and transparent electronic logging device solutions.
I’ve co-founded, built and managed several transportation-related businesses. Now, I’m a founder and CEO of HOS247 – an AI Transportation Platform for trucking companies, freight brokers and other logistics operations. We are transitioning old-style operations to technology-advanced logistics entities and help them to grow their businesses. ELDs (electronic logging devices), fleet tracking and management 2.0 combined with AI-powered dispatch tools.
As the popularity of fleet management platforms increases, more carriers in the US are looking for low cost GPS fleet tracking options to increase the profitability of their business. However, by prioritizing the price truckers may risk compromising the quality
Your ELD should have everything needed to keep your trucking business in compliance with federal regulations and to make your job easier. However, there are hundreds of electronic logbook options, and some of them can be pretty frustrating to manage.
The Logbook App for iPhone to Rely On Electronic logging devices are critical for drivers and carriers that operate under FMCSA hours of service rules. The challenge is finding the right ELD when there are so many on the market.