Heavy Vehicle Log Book to Rely on for Compliance in Canada

HOS247

‏‏‎‎‏‏‎ ‎HOS247

Rating
HOS247

‏‏‎‎‏‏‎ ‎HOS247

Rating

HOS247 is a top ELD provider in the trucking industry. We offer a heavy vehicle log book app for transportation professionals that takes care of compliance and optimizes fleet operations. Our customers range from owner-operators to large fleets, and our ratings speak for themselves. This article will tell you more about elog compliance and how HOS247 devices help you achieve it and boost productivity.

HOS247 Benefits for Drivers of Heavy Vehicles

Our solution is flexible and effective. It includes benefits and features such as: 

Top-rated customer support. Our technical support team is ready and able to answer any questions or help you troubleshoot when you need it. Our reps are available seven days a week and speak four languages (English, Spanish, Russian, and Polish).

Reliable hardware. HOS247 offers a single hardware solution chosen due to its high quality and reliability. We have tested it so it is durable and does not break down during operations. It also comes with a one-year warranty, so it will be replaced for free if anything happens during this time. The HOS247 hardware installation is quick and easy.

Connectivity. The HOS247 heavy vehicle log book app can be downloaded on Android and iOS devices. Our software pairs up seamlessly with the hardware to provide a stable Bluetooth connection and accurate data recollection.  

Extra features. Improve operations with fleet maintenance, vehicle diagnostics, optional GPS tracking, and IFTA mileage calculations to reduce the workload across your business. 

No-contract policy. We let our product’s quality speak for itself instead of locking customers into long-term contracts. You can decide if you want to pay monthly or yearly, you can cancel anytime, and monthly plans can be scaled up or down as your business needs change.

Trial period. If you are not content with your current provider and are looking for an alternative, try our logbook for two weeks. If you are not satisfied during this period, you get a full refund, no questions asked. 

HOS247

HOS247

Rating

HOS247

HOS247

Rating

HOS247 is a top ELD provider in the trucking industry. We offer a heavy vehicle log book app for transportation professionals that takes care of compliance and optimizes fleet operations. Our customers range from owner-operators to large fleets, and our ratings speak for themselves. This article will tell you more about elog compliance and how HOS247 devices help you achieve it and boost productivity.

HOS247 Benefits for Drivers of Heavy Vehicles

Our solution is flexible and effective. It includes benefits and features such as: 

Top-rated customer support. Our technical support team is ready and able to answer any questions or help you troubleshoot when you need it. Our reps are available seven days a week and speak four languages (English, Spanish, Russian, and Polish).

Reliable hardware. HOS247 offers a single hardware solution chosen due to its high quality and reliability. We have tested it so it is durable and does not break down during operations. It also comes with a one-year warranty, so it will be replaced for free if anything happens during this time. The HOS247 hardware installation is quick and easy.

Connectivity. The HOS247 heavy vehicle log book app can be downloaded on Android and iOS devices. Our software pairs up seamlessly with the hardware to provide a stable Bluetooth connection and accurate data recollection.  

Extra features. Improve operations with fleet maintenance, vehicle diagnostics, optional GPS tracking, and IFTA mileage calculations to reduce the workload across your business. 

No-contract policy. We let our product’s quality speak for itself instead of locking customers into long-term contracts. You can decide if you want to pay monthly or yearly, you can cancel anytime, and monthly plans can be scaled up or down as your business needs change.

Trial period. If you are not content with your current provider and are looking for an alternative, try our logbook for two weeks. If you are not satisfied during this period, you get a full refund, no questions asked. 

Flexible plans whether you have 1 or 500 vehicles

Electronic Logbook Function and Configuration

Some of the log book requirements for heavy vehicles deal specifically with the set up of the ELD, so you can go a long way just by having these things in mind:

  • Once the power is on, the device must be fully functional within 1 minute.
  • It must provide a visual or visual and audible warning if a driver does not log in as soon as the vehicle is in motion. 
  • It must record accumulated driving and on-duty non-driving time following the device’s defaults under the driver profile.
  • It must not allow any information to be entered into the heavy vehicle log book app other than a response to the login prompt.
  • The ELD must synchronize with the engine and record the heavy vehicle log book driving hours, date, time, power status, vehicle motion, driven miles, and vehicle location. 
  • It must keep records of all the data following the standard for the details.
  • It must allow the carrier to input driver and vehicle data configuration.

HOS247 elog device

  • Verify that the elog can convert UTC standard date and time to the time standard in effect at the driver’s home terminal and also accounts for daylight savings time.
  • The device must automatically determine the vehicle’s position in standard coordinates as an accurate geo-location. 
  • Make sure the electronic log allows the driver to manually enter the vehicle’s location in text form when prompted. 
  • It must allow motor carriers to configure each driver’s profile to claim exemption from ELD use. It will also prevent errors related to driver identification. 
    • If there are previous records for unidentified drivers, the heavy vehicle log book app must prompt a warning to the driver. 
  • Make sure that the device does not allow recorded driving time to be shortened. The username associated with a record must not be edited or reassigned except under rare circumstances.
  • The device must record every instance of a driver certifying or recertifying their records in a given 24-hour period. It should also associate the records with the driver, vehicle, motor carrier, and shipping document number. 
  • The elog must be able to effectively determine when the vehicle is in motion and automatically set the duty status to driving. The vehicle’s speed must be 0 km/h to be considered stationary.
  • The logbook data must be printed or displayed as needed during roadside inspections.

A big part of compliance is choosing a proper elog system with an approved heavy vehicle log book app and device. In the United States, many carriers were surprised to discover that many ELD providers were not fully compliant and paid the price for it. There will be no fines or penalties during this year, but carriers must ensure their device has been certified by a qualified entity in Canada by January 1, 2023. 

U.S. and Canadian ELD Mandates 

ELD app HOS247In order to simplify compliance for carriers operating on both sides of the border, the mandates in both countries have some critical requirements in common, including: 

  • Driving status settings. The device must automatically detect speeds of 8 km/hr and above and display the duty status as “driving”. 
    • Driving status cannot be changed. The driver can edit “non-driving” duty statuses, but not “driving”. Engine activity is recorded directly and cannot be modified.
  • Status change after a 5-min pause. If the vehicle stops for 5 minutes, the logbook must automatically ask if the driver wants to change the status to “on duty” instead of “driving”. 
  • Yard-move mode. The driver can set the status on “yard mode” to avoid changing to “off duty” when driving inside a yard. 
  • Unassigned driving time. The device must request any unassigned driving time to be claimed by a driver.
  • Logbook management. Drivers are allowed to edit, manage, and annotate records only after they are registered to the electronic logbook.

How Are the Canadian and U.S. ELD Mandates Different?

Transport Canada has issued specific requirements for Canadian carriers operating between provinces that differ from DOT requirements in the U.S. Some of the most significant: 

  • Hours of personal conveyance. Carriers assign personal conveyance hours to drivers when the vehicle is used during non-working hours. For instance, the driver can drive the vehicle to a garage or some form of lodging. While the U.S. mandate has no limitation on time and distance for personal conveyance use, drivers in Canada have a limit of 75 kilometers for this purpose.
  • Certification. The final rule in Canada will make it compulsory to use only certified electronic logbooks for recording HOS. While devices in the U.S. are registered by their providers on FMCSA’s list of approved devices, Transport Canada has stated that all devices must be certified by one of the following third-party entities:
    • COMDriver Tech
    • CSA Group
    • FPInnovations
  • Recording hours of service. HOS rules will vary depending on where drivers operate. Canada is divided into two operating zones:
    • Southern Canada (South of parallel 60). Most drivers will be operating in Quebec, Ontario, British Columbia and Alberta. Transport Canada has fixed a 16-hour window for shifts, which includes 2 off-duty hours. Truckers may drive for a maximum of 13 hours and then must take an off-duty break of 8 consecutive hours or more. The 16 hour countdown time does not stop once a driver enters the On-duty status. 
    • Northern Canada (North of parallel 60). For drivers operating in Northwest Territories, Nunavut, and Yukon, there are no limits on daily hours, only on the shift. Drivers have a 20-hour window in which they may drive 15 hours maximum before they have to take a full off-duty break. The 20-hour time will continue once the shift begins regardless of driving and break times. Drivers must take a break of 8 consecutive hours off-duty once they complete the 20-hour shift.

HOS247 ELD

  • HOS reporting. In the U.S., HOS records are uploaded to the eRODS database for authorities to see during roadside inspections. In Canada, however, electronic HOS records are directly transferred to the officer.  
  • Recordkeeping during an ELD malfunction. In the U.S., drivers can record hours of service using another method for no more than 8 days if the logbook malfunctions (usually paper records). In Canada, drivers can use daily logs on paper for as long as 14 days or until they reach the home terminal at the end of the trip if it exceeds that time. After this period, the driver must have a functional electronic logbook in place once again.
  • Notifications prior to violations. Canadian regulations require the heavy vehicle log book app to notify the driver at least 30 minutes before reaching any limits stated by current rules for hours of service. This measure is designed to inform the drivers in due time, prevent violations, and improve road safety. U.S. regulations have no such provisions.
  • Supporting Canadian rules. In Canada, hours of service rules consider more situations and provisions compared to the U.S. rules. Canadian ELDs must support all of these specifications. Here are the most important ones: 
    • There are 2-hour-of-service cycles that can apply to drivers: cycle 1 (70 hours over a 7 day period) and cycle 2 (120 hours over 14 days).
    • There are two zones of operation: North of 60th and South of 60th.
    • Deferrals of daily off-duty time on to the next day (day 1/day 2) in the southern operating zone.
Add options as you grow when you need them

How to Install the HOS247 ELD 

Web Portal Setup 

  1. Go to portal.hos247.com and log in with the provided credentials.
  2. Click “Manage”, update your Company information, add Vehicles, Portal Users and Drivers.
  3. Please note that users of the portal and drivers must have DIFFERENT LOGIN credentials, even if this is the same person. Portal users can’t log in to the HOS247 app, and Drivers can’t log in to the portal with the same login credentials. Please use different emails for portal users and drivers.

Hardware Installation

  1. First, plug the device into the vehicle port using the 9-pin cable, BEFORE turning the vehicle on and BEFORE running the HOS app. Use adapters if necessary, you may have to use: 
    • 6-pin adapter.
    • 16-pin for some heavy-duty Volvo/Mack engines.
    • 16-pin OBD2 light/medium-duty vehicles.
    • The dual fastener is provided for dash mounting.
  2. You should see a slow flashing green LED indicating that the device is powered. You should also see a flashing red LED, which means the internal GPS is in acquisition mode. A solid red LED indicates that the signal is locked, but you can still proceed to the next step without waiting for the GPS lock.
  3. Turn the engine on.
  4. You should see a fast flashing green LED, indicating that vehicle activity has been detected.
  5. When the green LED becomes solid, the device is registered on the vehicle bus, and you can run the HOS app.
  6. From this point on, the device will collect and retain the information it needs, such as VIN, to communicate with the app via Bluetooth. Note that sometimes the LEDs will not stay on for power management reasons.

HOS247 ELD diagnostic ports

HOS247 App Set Up

  1. Download the HOS 247 app from Google Play or Apple App Store.
  2. Make sure the Bluetooth on your tablet/phone is on. DO NOT pair up the Bluetooth in your phone/tablet settings. The connection will be set up using the HOS app. However, if your phone/tablet prompts you or asks you for permission to turn on Bluetooth, you need to do that since Bluetooth is needed for the device to communicate with the app.
  3. Use your credentials to log in (created in Web Portal – please note: federal regulations state portal users and drivers must have different login credentials, even if this is the same person).
  4. Select a vehicle from the list of vehicles (created in Web Portal).
  5. Enter the MAC address (listed on the device).
  6. You are ready to start using your electronic logbook when the Bluetooth icon appears at the top right corner of the app.

HOS247 is a business partner. Our heavy vehicle log book app and device are known for being quick to learn and reliable when it matters most. We are here to help you run a safe and efficient business, which is why we have made it a point to provide you with a compliant, adaptable, and dependable solution.

5/5
"Awesome. Easy to install and use. Top notch customer service! I recommend it to everyone.”

Abigail Freemantle
Schrader Co
5/5
“Great company to deal with. The support team is very responsive and competent. They provided a great deal of education for our company.”
Evgueni Stoupine
GMS Global Group
5/5
“Customer service is great. They helped me to set up everything and showed how to edit my logs. Thank you.”

Ilya Kulagin
Manuel Jenez
Owner-Operator
Free hardware options, no monthly fee options
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