Canadian HOS App Features and Requirements

Transport Canada requires electronic logging devices (ELDs) to be connected to an engine directly. This allows the ELD to directly record a driver’s hours-of-service (HOS) and records of duty status (RODS) information. Since an ELD app itself cannot do that job, it isn’t Transport Canada compliant. However, an ELD is compliant when hardwired to a vehicle and if it is mentioned on the administration’s registered device list.

Even though HOS apps won’t fulfill the compliance requirements alone, they’re still an important part of ELD Mandate compliance as they allow the ELD information gathered from the HOS software to be displayed on mobile devices for drivers, carriers and safety inspectors.

In short, drivers need an approved ELDs to be compliant, and they need the hours of service ELD apps to be able to display the information gathered by the ELD.

Flexible plans whether you have 1 or 500 vehicles

Canadian ELD Mandate 

Any driver familiar with the Federal Motor Carrier Safety Administration’s (FMCSA’s) ELD Mandate in the United States should have no problem understanding the Canadian ELD mandate, although there are several important differences. Overall, the Canadian ELD Mandate will require certain commercial motor vehicle drivers to use an electronic logging device (ELD) instead of a paper log to record their hours of service. There are many reasons for and benefits of using an electronic logging device, but the main purpose of the Canadian ELD Mandate is to make the roads safer by reducing driver fatigue. It is also anticipated to save billions of dollars in expenses related to paperwork and other administrative duties.

While the American ELD Mandate has been enforced since December of 2019, the Canadian Mandate won’t go into effect until June 12, 2021. See below for the timeline from implementation to enforcement:

  • 16, 2017 — Canadian government publishes its proposed Regulations Amending the Commercial Vehicle Drivers Hours of Service Regulations for Electronic Logging Devices and Other Amendments.
  • June 13, 2019 — Transport Canada releases a final rule announcing the requirement that certain commercial bus and truck drivers use ELDs, and outlining the requirements of the Canadian ELD mandate.
  • June 12, 2021 — The enforcement deadline by which affected carriers and drivers must use ELDs instead of paper logs. 

Unlike the U.S. ELD Mandate, the Canadian ELD Mandate will not have a grandfathered period. That means no extra time will be allowed for fleets already using electronic logs to comply, since all it takes is a simple update in order to ensure their device is compliant. 

HOS247 app

What is an ELD?

An ELD is an electronic logging device. Transport Canada defines it as any certified device or technology that can automatically log driving times and record of duty status. ELDs can bring several benefits to the commercial driving sector.

  • Reducing driving fatigue and accidents through close monitoring of driving times
  • Minimizing paperwork with automatic logging of hours
  • Faster enforcement checks at roadside inspections using on-screen displays
  • Remote access for compliance managers and dispatchers
  • Automatic hours of service calculation and violation alerts
  • Real-time fleet tracking

ELDs can be installed by simply plugging it in, using a device such as a smartphone or a tablet to log in, and setting up a BlueTooth connection. Whenever the vehicle moves faster than 5 mph, the ELD status will switch to Driving and automatically capture driving times.

Who does the Canadian ELD Mandate apply to?

As of now, the Canadian ELD Mandate only applies to carriers and drivers who operate between provinces, as they’re required to follow federal motor vehicle regulations. Carriers and drivers who operate solely within a specific province are not required to adhere to the rules of the Canadian ELD Mandate, as they’re bound by provincial regulations. Unless they meet certain exemptions, there are almost 158,000 federally regulated carriers who must familiarize themselves with the Canadian Mandate by the enforcement deadline of June 12, 2021. 

Regardless of whether they are required to or not, all drivers would benefit from the use of ELDs, especially considering provinces may soon adopt guidelines similar to those laid out in the federal mandate.

truck on road

Canada ELD Mandate Exemptions 

While the Canadian ELD Mandate will apply to federally regulated commercial motor vehicle drivers and bus drivers, not all of them will have to comply. Even if they would otherwise follow federal regulations, commercial motor vehicle drivers will not have to follow the rules of the Canadian ELD Mandate if they meet one of the following four exemptions:

  • Operate a commercial motor vehicle that was built before the year 2000
  • Have a statutory exemption
  • Operate under a territorial or provincial HOS permit
  • Are under a short-term rental agreement of fewer than 30 days (This is different from the U.S. ELD Mandate, which only allows a maximum of eight days for a short-term rental.)

HOS247 Leads the Industry in Providing HOS Apps for HOS Logging

With the ELD Mandate compliant HOS application, HOS247 is a trusted software organization that offers fleet management services to aid both motor carriers and their drivers comply with the ELD regulations set by the Transport Canada. With our HOS software, the company is able to offer benefits to their drivers on a consistent and reliable basis, unlike their competitors. These include:

  • No requirement to commit to any contracts
  • Driver-friendly apps that are easy to use and learn
  • Hassle-free returns if returned within the first two weeks of being purchased
  • Helps a business run more smoothly with innovative tools
  • Reliable and helpful support managers who speak English, Polish, Spanish and Russian
  • Dispatch features to help a fleet run smoothly
  • Plans that can be customized to suit fleets of any size, no matter how big or small
  • Flexibility to change plans in order to meet an organization’s changing needs over time 
Add options as you grow when you need them

What Other Features Does HOS247 Offer to Improve Your Operations in Addition to Electronic HOS App?

HOS247 knows what drivers and fleets need in order to be compliant, as well as to do their jobs safely and efficiently. Those features include:

  • GPS tracking in real time — this helps you plan your drivers’ routes more efficiently and accurately track your assets, as well as monitor driver performance. The HOS247 app can also help fleet managers plan maintenance on their vehicles.
  • IFTA mileage reporting — the app’s automated reporting of mileage eliminates the need to manually track state miles. This, in turn, eliminates the risk of human error.  
  • Dispatch — the application’s dispatch features help ensure that jobs are assigned to the best-suited drivers. It also helps monitor their progress and get a big picture of the jobs that still have to be assigned.

How to Install the HOS247 ELD

Downloading and installing the HOS247 ELD is practically effortless. Before you install the ELD or set up the app:

  1. Visit https://portal.hos247.com, and log in with the credentials provided.
  2. Click “Manage,” where you can add or update your fleet’s information, as well as add vehicles, drivers and other portal users. Note that the FMCSA requires portal users and drivers to have different login credentials, even if the portal user and driver is the same person. They need to be assigned and use two different email addresses if that is the case.

HOS247 ELD hardware

Instructions for Installing the ELD Hardware

  1. Before running the truck driver hours of service app and before turning on the vehicle, plug the ELD into the vehicle port with a 9-pin cable. If needed, use an adapter. You can also mount it on the dash with the dual fastener provided.
  2. You should now see a flashing green LED light that indicates that the ELD is connected to power. A flashing red light, means that the GPS is in acquisition mode. A solid red light means the GPS is locked, but you can still proceed to the next steps.
  3. Start the engine.
  4. The LED should start to flash green more quickly now. This means that vehicle bus activity has been detected.
  5. The green LED should eventually become solid, which means the device is successfully registered. It should now have all of the information that it needs in order to communicate with the app, and you can now run the application. Note that the LED light may not always stay on in an effort to preserve power.

Instructions for Setting Up the App

Setting up the ELD hos app is the last step and can be done simply by following these steps:

  1. Download the HOS247 app from Google Play or Apple Store. You’ll need an Android/iOS device.
  2. Turn on your phone or tablet’s Bluetooth if it isn’t on already. But do not pair Bluetooth to the ELD, as this will be done automatically by the HOS app.
  3. Log in to your account with the credentials created in the web portal.
  4. Select a vehicle from the list of vehicles that were also added in the web portal.
  5. Enter the MAC address listed on your ELD device.
  6. The Bluetooth indicator in the upper-right corner of the app should now indicate that you can start using the ELD.
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"Awesome. Easy to install and use. Top notch customer service! I recommend it to everyone.”

Abigail Freemantle
Schrader Co
“Great company to deal with. The support team is very responsive and competent. They provided a great deal of education for our company.”
Evgueni Stoupine
GMS Global Group
“Customer service is great. They helped me to set up everything and showed how to edit my logs. Thank you.”

Manuel Jenez
Free hardware options, no monthly fee options
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