ELD Log Book (Electronic Logbook): How to Choose the Best ELD Logs Provider

Truck drivers in Canada are now required to use ELD log books. These devices collect data such as truck movements with GPS locations, miles driven, and engine hours to prevent drivers from exceeding the hours of service limits.

It is important to note that the definition of an ELD differs between the United States and Canada. Drivers who must abide by the federal Canadian ELD Mandate need to ensure that their ELD meets the definitions set forth by the CCMTA as opposed to assuming that their current ELD suffices, even if it meets the FMCSA’s guidelines.

The definition of an ELD, according to the CCMTA, is a certified device or type of technology that connects to a vehicle and automatically logs a driver’s time spent driving, as well as their and record of duty status (RODS). The CCMTA states that an ELD’s recorded HOS and RODS data must have the ability to be accessed remotely by compliance managers and dispatchers, as well as on-site by the driver and/or an inspection officer. This is in contrast to the FMCSAs definition in the United States, where an on-screen display isn’t required. The capability to print HOS data on command isn’t required either in the United States, whereas it is required in Canada to meet the CCMTA’s definition of an ELD.

Flexible plans whether you have 1 or 500 vehicles

How to choose an ELD logbook provider?

Every registered ELD functions in four simple steps. The ELD solution comes with a set of programmable hardware that synchronizes with the vehicle to transfer the data to the fleet portal or transport officers. Here is a brief look at the four stages of electronic logbook functions.

  1. Vehicle diagnostic port: This port is attached to the vehicle to monitor the diagnostics. It alerts the driver in case there is any fault detected in the vehicle. It also keeps track of the engine start-up and stop.
  1. Driver log hardware: This hardware integrates with the diagnostic port to record and maintain the overall status of the vehicle. This includes idling time, engine start and stop, mileage, etc. 
  1. Electronic device: This is an electronic device like a smartphone or tablet that synchronizes with the system to allow drivers to edit and manage the logs or DVIRs. The device operates via Bluetooth or 4G Network.
  1. Dashboard: The dashboard displays the status of the vehicle and the driver to the fleet companies or transport managers. The data from the vehicle is collected and transferred via the 4G Network.

hos 247 eld logbook portal

In addition look for the following six things:

  1. Good Reviews: Go by reviews on unbiased platforms such as Google Play Store and Apple Store. These reviews will speak to how well electronic logbooks are working for real-world users and won’t be influenced by the ELD providers. HOS247 ELD reviews can be checked here.
  2. High-Quality Support: Look for a provider with the best support that is going to provide help quickly and efficiently and uses humans to answer support requests. Customer support is an essential part of the ELD compliance, which is why we take it seriously at HOS247 and even provide on-the-road multilingual assistance.
  3. Easy to Use: If drivers do not like the logbook system, they will be hesitant to use it and may use it incorrectly. This can cause citations and the vehicle potentially being pulled out of service. Avoid this by going with an ELD provider with the best reputation for being easy to use. Managing and editing hours of service logs, creating DVIRs, dealing with inspections should be easy and simple even for non-tech savvy drivers – nothing more than a few taps in an app.
  4. Nonproprietary Hardware: Any kind of proprietary hardware will automatically drive up the cost. Go with a provider who allows drivers to use their own smartphone or tablet with. It will work the same or better, and cost less. HOS247 offers flexible packages: use your own tablets or smartphones or select all-in-one Dedicated Unit ELD option.
  5. No Contracts: Any provider with long-term contracts likely isn’t confident in their service. Go with someone who does not lock customers and earns repeat business.
  6. Long Track Record: After the mandate came out many new ELD providers cropped up. Go with someone who has been around longer than just a few years – they know the rules and exemptions the best.
  7. Transparent Fees: Some solutions have additional fees for things like device activation, installation, training, and implementation. Carriers need to be able to trust the logbook system they are using, and transparency is the first step to establish the trust.

Who is Affected and Exempted by ELD Mandate

All motor vehicle carriers under the regulations of the Canadian federal government have to comply with the ELD mandate. In this case, a company providing local transport within a province falls under federal laws. On the other hand, a company which offers transport services is under provincial administration. For provincial carriers, there will be no changes. Every province will determine how it will follow the ELD driver logs regulations based on its preferences. Some exceptions will be provided.

The exempted vehicles include those vehicles on short-term rental terms (30 days or less), or a vehicle or engine model made before 2000. Any vehicle that operates within a not more than 160 km radius from the home terminal and is not mandated to keep logbooks is also exempted. The home terminal is the business point where the driver usually reports to work. A temporary work structure that the company sets up for construction purposes can also be regarded as a home terminal.

truck on the road

Canada did its best to harmonize its ELD requirements with the ELD regulations of the United States. The harmonization aimed to ensure smooth cross-border operations and encourage the use of one ELD device across both countries.

However, the only notable difference between ELD requirements in the United States and those in Canada is third-party verification in Canada. Canada requires that an independent third party checks ELD logging devices to see if they meet the set standards.


Add options as you grow when you need them

What is HOS247?

HOS247 is Transport Canada electronic logbook with dedicated support. Everyone, no matter the account size, gets a dedicated account manager to help with any issues. It can be frustrating to explain issues to a new person on a support line. A dedicated account manager can help you quickly solve new problems, track ongoing issues, and review how well proposed solutions are working. HOS247’s team is fluent in English, Spanish, Russian & Polish, so drivers can get help even if they don’t speak English.

HOS 247 ELD Logbook

GPS Tracking

With GPS tracking, carriers can optimize driver planning and easily schedule routine vehicle maintenance. Using GPS tracking, drivers can receive concrete feedback on their performance and create easy-to-track goals for improvement.

IFTA mileage reporting

With electronic driver logs, transportation companies and owner-operators can automate IFTA fuel tax reporting and eliminate the time and paperwork collecting state mileage. When it comes time for the quarterly filing, all the mileage information is easy to access and organize.

hos247 electronic log book

Dispatch Software for Trucking

ELD logbooks can help reduce the headaches that come with organizing dispatch. Carriers can easily monitor driver’s availability and daily monitor job progress using ELDs to better plan schedules. Trip delays are quickly identified and recorded. No more complicated spreadsheets to track who is available. Instead of texting or calling drivers to assign trips, carriers can use the logging device to inform drivers of their schedule.

HOS247 is flexible and an all-in-one transportation platform. HOS247 provides ELD Mandate logbooks, GPS Tracking, and IFTA mileage. Drivers can either use HOS247 on their own smartphone or tablet or choose dedicated devices from HOS247. Dispatch features will soon be added. HOS247 is easy for drivers to use & to edit the ELD logs.

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"Awesome. Easy to install and use. Top notch customer service! I recommend it to everyone.”

Abigail Freemantle
Schrader Co
“Great company to deal with. The support team is very responsive and competent. They provided a great deal of education for our company.”
Evgueni Stoupine
GMS Global Group
“Customer service is great. They helped me to set up everything and showed how to edit my logs. Thank you.”

Manuel Jenez
Free hardware options, no monthly fee options
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